Depending on how you will use it, you have two options for the prepaid Mastercard. With the virtual version, you can make online purchases only. With the physical version, you can make online and in-store purchases as well as withdrawals from cash distributors in Belgium and abroad.
|Hello bank card||Hello credit card||Physical Hello prepaid card||Virtual Hello prepaid card|
|Withdrawals in Belgium|
|Amount available defined in advance by you|
|Link with the Google Pay app to pay without card or cash|
With the physical version you can also make contactless payments: if your bankcard bears the logo, just hold your card in front of the payment terminal with the same logo and it's done.
No need to enter a PIN code for purchases up to €25 (above that amount your PIN is required). Once all the payments add up to €50, you'll need your PIN code as well. For security reasons, you will be asked to insert your bankcard in the terminal and to enter your PIN code. You can then continue without PIN code.
The Hello prepaid card is issued by Buy Way Personal Finance S.A., 1000 Brussels, 1 Boulevard Anspach/Anspachlaan, VAT BE0400.282.777, Brussels Register of Companies. BNP Paribas Fortis acts an issuer of electronic money.
Lost, stolen? Don't panic. Call immediately the +32 (0)2/250 16 01 to block your card and order a new one. The amount that was available on your old card will automatically be transferred to your new one!