An all-in solution to help you keep an eye on your accounts and make your everyday transactions online with the Hello bank! app or via Hello bank! web.
These solutions are all free, safe, easy-to-use and available 24/7.
Completing your transactions via the Hello bank! app
* The change is temporary for debit cards and lasts for 7 days. For credit cards, the change applies until the end of the current period or until the end of the next period, as you wish.
On the start screen of your Hello bank! app, you have a real-time view of your spending for the current month. In just a few clicks, you can see your spending over the week, month or year in the form of a graph. That way, you know in which store you spent the most and what your biggest expenditure was. Useful for keeping track of and optimising your budget* !
* These analyses are for your information only. They cannot be used for accounting purposes.
Want to know more about the latest features added to your Hello bank! app? Take a look at this article..
Check out our FAQs for questions related to the Hello bank! app.!
Completing your transactions with your computer or laptop:
**Itsme services are provided by Belgian Mobile ID and offered by Hello bank!, the mobile brand of BNP Paribas Fortis (partner of BMID), subject to the acceptance of your request. For more information on the itsme services, visit the itsme site
***Itsme is subject to restrictions for remotely identified customers: find out how to remove these restrictions.
Check out our FAQs for questions related to Hello bank! web.
Here’s a recap of the most-common operations:
|Hello bank! app||Hello bank! web|
|Request a new product (payment account, credit card*, …)|
|Consult the balance of your account(s) and check your account statements||
|Complete and manage your national transfers (including Zoomit), direct debits and standing orders||
|Make instant transfers||
|Help & Support||
And here is a detailed table
*subject to the acceptance of your request