Specially designed for 18-27 year olds who want to manage their accounts.
A debit card for purchases and withdrawals.
The Hello bank! app to move your money wherever you are.
|Debit card||Credit card||Physical prepaid card||Virtual prepaid card|
|Cash withdrawal in euro|
|Cash withdrawal in other currency||*|
|Amount available defined in advance by you|
|Link with the Google Pay app to pay without card or cash|
A €625 limit per transaction and per day at the cash dispenser (€1.250 maximum per week) and €2.500 per week in shops with the debit card.
In case of loss or theft, your debit card will be replaced free of charge the first time.
Subsequently, each replacement card will cost €8.
You can make contactless
payments in Belgium and abroad if your debit card bears the logo. Hold
your card in front of the payment terminal, which bears the same logo, and it’s
No need for PIN codes for payments up to €25 (above that amount your PIN is required).
Once all the payments add up to €50, you’ll also need your PIN code. For security reasons, you will be asked to insert your debit card in the terminal and to enter your PIN code. You can then continue to use your card without entering your PIN code.
Lost, stolen? Don’t panic. Call the Card Stop service immediately on +32 (0) 70/344 344 to avoid any abuse. Card Stop is available 24/7. You’ll need to notify the loss or theft to the police within 24hrs, then contact your Hello team who will ensure your card is replaced (+32 (0) 2/433 41 45).