Your transactions with the Hello bank! app|Hello bank!

A free, handy banking app for the daily management of all your banking!

What are the benefits of the Hello bank! app?

24/7 availability at your fingertips and real autonomy.
Contactless payments and refunds, no card reader required.
Instant management of your debit or credit card parameters.
Unique tools such as Easy Cashback or Budget Analysis.
Secure login with your Easy Banking personal code, fingerprint, or Face ID.

How to activate the Hello bank! App?

Download the Hello bank! App.
Activate the app by logging in and following the instructions.
Log in to take full advantage of all the features securely.

During the activation process, you can also activate FaceID or TouchID for more convenience.

Handy, useful, and available 24/7: the app’s features make your daily life easier

The Hello bank! app allows you to take care of all your banking transactions... and much more!

Manage your debit and credit cards yourself: change your temporary limits, (de)activate payments outside Europe, block and replace your debit card… .
Budget analysis: monitor your income and expenses, set personalised spending limits... to meet your budget or savings targets.
Easy Cashback: get cash back when you use your Bancontact – Visa Debit card for payments with Hello bank! Partners.
Bancontact for easy online payments, online, in shops and to friends, but also for receiving payments from friends and family.

The Hello app for daily use + Easy Banking Web on your computer = autonomy!

The Hello bank! app is your everyday companion. Always available, on your smartphone and/or tablet, so you can keep an eye on your accounts and take care of your daily banking transactions.

Besides the app, you can also log on to a computer for more “occasional" transactions. Just go to Easy Banking Web.

App or web? Overview of features

Daily transactions	The Hello bank! app	Easy Banking Web
Payment and savings accounts: account consultation, history, and statements
Payment accounts: real-time balance
Credit card: review your expenses
Instant money transfer
Payment by QR code (Bancontact)
Budget analysis
Occasional transactions	The Hello bank! app	Easy Banking Web
Manage your card settings
Standing orders: consultation and management
Ordres permanents : création, consultation et gestion
Contact details: update (everything except your address)
Identity details: update
International money transfer, outside the SEPA zone
Easy Banking Phone Code (a secure access code to contact the Hello Team by phone: activation and changing your code)

And here is a detailed table (in French)

Regular updates for even more features

Update May:

Use your digital debit card via the "Cards" option in the "My Services" tab. No need to have your physical debit card to pay in-store and online. Convenient in case of forgetting or replacing your debit card.
Manage which devices are using the Hello bank app! via the " My Services" tab and then choose the "Security" option. View and block your connected devices if necessary. (Only for Android)

Update April:

Sign transfers of more than 5,000 euros with Itsme. No need for a card reader.
Open an Plus savings account via the "Offer" tab.
Report your auto claim directly in the app via the "Communication" tab. (Only for Android.)

Update March:

Block and/or replace a lost, stolen or defective debit card directly via the "My Services" tab and then choose the "Cards" option. You will be able to directly choose the PIN code of your new card in the app.
Enjoy cashback on your purchases thanks to the "Easy Cashback" feature available via the "My Services" tab.
Freely set spending thresholds via the "Budget Analysis" feature to keep an eye on your money.

The Hello bank! app, available with the free payment account

The Hello bank! app is included in Hello bank!'s free all-in payment account, as is:

A Bancontact - Visa Debit card for each (joint) holder, for secure contact and contactless payments, worldwide and even online
The Hello Team of experts is on hand to provide support if you need it

Open a free payment account

FAQ

All questions ›

The Hello bank! app, more and more features every day