The Hello bank! credit card

In a nutshell, what is it?

An international Visa Classic* credit card that allows secure online and in-store purchases and cash withdrawals from ATMs worldwide. All with a free refund period for your expenses and purchase protection insurance (including online).

  • A credit card accepted worldwide.
  • A free refund period of the following month.
  • A spending limit of up to EUR 5,000.
  • Purchase guarantee insurance, including online.
  • All for just 2.25 euros per month (i.e. 27 euros per year).*
To apply for your credit card, please read the information to the bottom of the page.

*Free for the first year and 50% off thereafter for Hello4You members up to and including age 27. Renewed every 3 years.

Pay everywhere and in complete security

With the Hello credit card, you have a minimum monthly spending of EUR 250 and up to EUR 5,000, subject to approval of your application. Once a month, the amount of expenditure is automatically debited from your Hello or Hello4You Payment Account.

Pay easily around the world, even outside Europe, and at a lower cost than with your debit card when you pay in foreign currencies (list of fees).

Withdrawing money from ATMs in Belgium and around the world is also possible (up to a maximum of EUR 620 every four days), taking into account the costs this entails. Which payment card to use, when and in which situation? Compare the costs linked to the use of your different cards: see fee and comparison.

With or without card, with or without contact

The Hello credit card is of course equipped with contactless technology that allows you to pay for purchases without entering your PIN every time you spend (you will be asked to pay after a maximum of 2 x 50 euros). consecutively settled). You can also synchronise it with your smartphone or smartwatch to pay via Apple Pay, Google Pay, Fitbit Pay, Garmin Pay, Payconiq by Bancontact - all in complete watch

Deposits and car rental

You don't need to block some of the money you have in your payment account when making your bookings: your credit card covers the deposit for a rental car, hotel, etc. You keep your budget fully available. Also remember that with your Visa Classic credit card, you benefit from numerous discounts** with the car rental company Avis.

**By clicking on this link, you will be leaving the secure Hello bank! environment. and will be redirected to an external website that is not linked to or affiliated with Hello bank!. Please note that Hello bank! has not reviewed this third-party site and assumes no responsibility for the content, information, products or services offered on this site or for its level of security. Please contact the owner of the third-party site if you have any questions regarding the use of this site.

Manage your cards in the app

Keep an eye on your spending at all times: overview of transactions and available balance. And manage your card settings yourself: temporary blocking, activation/deactivation of contactless payments, online or outside Europe, adjustment of temporary spending limits, etc. Changes that take effect immediately.


We protect your purchases

The Hello credit card includes 2 free guarantee/purchase protection insurance policies.

2019 Visa credit card
  • In-store purchases – Get compensation of up to 3,000 euros per claim for accidental damage or theft of your purchase, paid for with your credit card. Coverage for 120 days from date of purchase or delivery. Main risks not covered: simple loss or disappearance of the insured item.
  • Online purchases – Get compensation of up to 1,000 euros per claim for non-delivery, non-compliant or faulty delivery of online purchases paid for with your credit card. Coverage for 90 days after purchase. Main risks not covered: non-delivery of the insured item in the event of a strike by the post office or delivery service;
AG Insurance's Classic Card Insurance group insurance policy, which is governed by Belgian law, is automatic and free of charge. The policy ends in the event that the insured credit card is not renewed, is cancelled, or if the collective insurance contract is terminated, regardless of the reason. Once your membership is terminated, coverage also ends, including for goods you have already paid for with the card. To find out the exact scope of coverage, limits and membership conditions, please consult the information document (FR - NL) and the general terms and conditions (FR - NL) of the insurance. In the event of a complaint, please contact the Complaints Management Department of BNP Paribas Fortis (JQABD), Montagne du Parc/Warandeberg 3, B-1000 Brussels – – Tel. +32 (0)2 228 72 18. If you are not satisfied with the proposed solution, please contact the Insurance Ombudsman, 35 Square de Meeûs, 1000 Brussels – Tel. _32 (0)2 547 58 71 – Fax +32 (0)2 547 59 75 – Click here to access the full complaints procedure.

Apply for your Hello Credit card

Contact the Hello Team at + 32 2 433 41 45 (from Monday till Friday from 7 am until 10 pm, and on Saturdays from 9 am until 5 pm).

This card is only available to Hello bank! customers, subject to acceptance of the application.

Not a customer yet? Click on "Open an account" and register in under 4 minutes!

The Hello Visa Classic credit card offer is valid subject to acceptance of your application by BNP Paribas Fortis SA, the card issuer.
BNP Paribas Fortis SA, Montagne du Parc 3, B-1000 Brussels – RPM Brussels – VAT BE 0403.199.702. registered under FSMA No. 25.879A, Rue du Congrès 12 – 14, 1000 Brussels, and acting as a tied insurance agent for AG Insurance SA. BNP Paribas Fortis SA holds a stake of over 10% in AG Insurance SA, Bd E. Jacqmain 53, B-1000 Brussels – RPM Brussels – VAT BE 0404.494.849 –, a Belgian insurance company authorized under code n° 0079, under the supervision of the National Bank of Belgium, Bd de Berlaimont 14, 1000 Brussels.

stopCard logo

Lost or stolen card? Here's what to do. Block it and request a new one right away through your Hello bank! app or call Card Stop on +32 (0)78 170 170. You can do this 24/7.

Do you suspect you have been the victim of abuse or fraud? Report it to the police within 24 hours and follow this procedure.

Also discover our tips for your online security >