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Would you like personalised information and Hello bank! commercial offers? Then give your consent and receive information and advice about your products and services as well as invitations to events, competitions or surveys by email... And thanks to our newsletter, you'll be the first to get the latest news about Hello bank!.



Approximately 10 emails per year

We have no plans to fill your inbox with spam! By giving your consent, you agree to receive about 10 emails from us per year.

We have chosen to use digital communications: you will receive information more quickly and we will reduce our paper consumption for the benefit of the environment.



Always be in control

We will never send you communications without your consent. You decide how we contact you: by email, telephone or post. You can grant different permissions for each communication channel and change them at any time.

Need a break? You can withdraw your consent at any time. To do so, simply click on “unsubscribe me” in the emails you receive and follow the steps that appear.

Via the Hello bank! app

  1. Click on Settings,
  2. Select Privacy then Communication,
  3. And give your consent.
Not yet using our app?

Personal Information

How can you check or change your contact details?

You can change, verify and delete your email address or telephone number, as well as check your postal address, at any time via your Hello bank! app.
  1. Click on Settings,
  2. Then on Personal data,
  3. And then you can complete, change and delete your contact details.
Not yet using our app?


Want to know more?

If we have data about you at Hello bank!, you can rest assured that we will process it carefully, discreetly and correctly. Protecting your privacy is an important priority for us. More information on the protection of your personal data by BNP Paribas Fortis can be found in our Privacy Notice.