General questions: from Monday to Friday from 7 am to 10 pm and Saturday from 9 am to 5 pm. Questions about your online demand: from Monday to Friday from 9 am to 5 pm
Ready to give you a hand in urgent situations and for the most complex questions.
Contact them by phone, email, Facebook or Twitter (no, not Tinder!)
Got a question about your online request for
- a prepaid card or a credit card,
- your mortgage,
- your home insurance policy “Top Habitation”,
- your arranged overdraft or
- about the opening of your account?
Call the Hello Team from Monday to Friday from 9am to 5pm.
For all other questions, you can contact the Hello Team from Monday to Friday from 7am to 10pm and Saturday from 9am to 5pm.
Sometimes not everything goes according to your wishes. If this happens, don’t hesitate to let us know by contacting the Hello Team. Fill in the declaration form online via the app Hello bank! or via the form below.