The Savings Account (Cat. A)¹

Interest rates

The base rate of 0.30% (on an annual basis) is the interest you receive from the day following the date of deposit, for each day your money remains in your savings account. You will receive this interest on 1 January each year (or when your account is closed).

The loyalty bonus of 0.20% (on an annual basis) is calculated on each deposit that remains in your account for an uninterrupted period of 12 consecutive months. If you withdraw money before the end of this period, no loyalty bonus will be paid for this amount. Earned bonuses are paid on the first day following the end of the quarter in which they were acquired (1 January, 1 April, 1 July and 1 October) or when the account is closed. Once credited to your account, they generate interest and a new acquisition period of 12 months begins to run at the rate in force at that time. This rate is guaranteed for the entire acquisition period, even if the bank changes the loyalty bonus rate in the meantime.

The basic interest rate and the loyalty bonus are subject to fluctuations depending on market conditions or any changes in the legally authorised limits. No unpleasant surprises. You will be informed through your bank statements if the basic interest rate and/or loyalty bonus change.

Tax

The bank does not deduct any professional withholding tax from the interest on your regulated savings account, provided that the interest doesn’t exceed the annual tax-free amount of €1,020 (for interest income in 2025 until 2029). For a savings account opened in the name of two married/cohabiting individuals, the bank doesn’t deduct any professional withholding tax, provided that the interest does not exceed twice that amount, i.e. €2,040 (for interest income in 2025 until 2029). This tax regime applies to individual customers who are Belgian residents.

If you’re resident in Belgium for tax purposes, you must check each year the total amount of interest you receive on regulated savings accounts based on your assets/marital regime (as well as accounts legally controlled by you on behalf of children under 18) and from which banks have not deducted any professional withholding tax. If that total exceeds the annual tax-free amount of €1,020 per taxpayer (assuming tax residence for the entire income year), you must declare the amount of interest above that level in your personal income tax return. The non-exempt portion of your interest is subject to a 15% professional withholding tax.

Complaints and Right of Recourse

Complaints can be made to the bank through the Hello Team or by using the complaint form.

If the proposed solution is not satisfactory, the holder can file a written complaint to the Bank’s Complaints Management service by sending a letter to the following address:

BNP Paribas Fortis SA/NV - Complaints Management
Montagne du Parc/Warandeberg 3
1000 Brussels
Telephone: +32 2 228 72 18
E-mail: gestiondesplaintes@bnpparibasfortis.com

If you are not satisfied with the bank’s proposed solution, you can submit a complaint to Ombudsfin (Mediation Service on Financial Matters). To file your complaint and ensure efficient handling, please use the form available on the website: Ombudsfin - Introduce a complaint. Email (only if you encounter issues with the online form): ombudsman@ombudsfin.be.