When exactly will I receive the interests of my savings account?
The base rate is paid once every year on January 1st. Your fidelity premium is paid every quarter on January 1st, April 1st, July 1st and October 1st.
Where can I check the total amount of the interest received?
Interests are paid onto your savings account and may be consulted in the history section of your operations and in your bank statements.
Is my money safe at Hello bank!?
Yes, no worries. Your deposits are guaranteed in accordance with Belgian law. The Protection Fund for Deposits and Financial Instruments protects the money that you save in a Belgian bank (check the information sheet on the protection of deposits, which is available here). Banks are legally obliged to subscribe to this Fund. In case that the bank goes bankrupt, the Fund will reimburse deposits up to €100.000 per person.