Accounts & Cards

Hello/Hello4You payment account

Debit card

Hello credit card

Hello prepaid card

  • Why doesn't my card work anymore?

    The prepaid card has been removed from our range of products on 17 November 2020, and therefore your card has been deactivated.
    Your balance was refunded at the end of November: the money on your prepaid card was transferred to the account that was linked to the card.
    If you were entitled to a reimbursement of the cost of the card, you received this amount in December 2020.
    For more information, you can contact the Hello Team.