The Basic banking service is a flat rate* payment account with a limited range of services. Any European Union citizen is entitled to this service insofar as some conditions are fulfilled.
To enjoy a Basic banking service, you may not be the holder of another payment account in Belgium and must not have more than €6000 on other accounts (savings account, short term deposits...).
* The maximum tariff is set by law.
This basic package allows you to complete everyday banking operations whilst keeping an eye on your spending.
It has all the necessary tools to manage your money every day. No more, no less. All for a mere €1/month.
The offer includes:
If you do not fulfil the conditions to enjoy a basic banking service, find out all about Hello bank!'s free offer.
Lost, stolen? Don’t panic. Call the Card Stop service immediately on +32 (0) 78/170 170 to avoid any abuse. Card Stop is available 24/7. You’ll need to notify the loss or theft to the police within 24hrs, then contact your Hello Team who will ensure your card is replaced (+32 (0) 2/433 41 45).