Basic banking service


The Basic banking service is a flat rate* payment account with a limited range of services. Any European Union citizen is entitled to this service insofar as some conditions are fulfilled.

To enjoy a Basic banking service, you may not be the holder of another payment account in Belgium and must not have more than €6000 on other accounts (savings account, short term deposits...).

* The maximum tariff is set by law.

In brief, what is it?

This basic package allows you to complete everyday banking operations whilst keeping an eye on your spending.
It has all the necessary tools to manage your money every day. No more, no less. All for a mere €1/month.

The offer includes:

  • A payment account and debit card
  • Free access to the banking services of BNP Paribas Fortis: Easy Banking Web, App and Phone
  • Execution of standing orders and direct debits
  • Availability and management of bank statements
  • 36 manual operations per year in all BNP Paribas Fortis bank agencies

How do I access the Basic banking service?

See you in your local BNP Paribas Fortis branch.
The closest to your home is here.

More informationBasic banking service at BNP Paribas Fortis


If you do not fulfil the conditions to enjoy a basic banking service, find out all about Hello bank!'s free offer.

stopCard logo

Lost, stolen? Don’t panic. Call the Card Stop service immediately on +32 (0) 78/170 170 to avoid any abuse. Card Stop is available 24/7. You’ll need to notify the loss or theft to the police within 24hrs, then contact your Hello Team who will ensure your card is replaced (+32 (0) 2/433 41 45).